Program Specialist

Program Operations · Remote, Massachusetts
Department Program Operations
Employment Type Full-Time
Minimum Experience Entry-level

We are looking for a Program Specialist to join the team that works with businesses who want to reduce costs and improve environmental performance by implementing waste management programs such as recycling, reuse and composting. The Program Specialist provides expertise, planning, and assistance to assigned waste diversion programs and initiatives. The Specialist excels at communication, establishing excellent rapport with customers, clients, vendors and coworkers on the phone, over email, in meetings, and at presentations and events. The ideal candidate has excellent writing skills and is able to draft clear, well-organized, engaging written material for tip sheets, case studies, blog posts, and other web content.

Job Responsibilities

  • Provide waste management technical assistance and program information to customers and prospects over phone and email.
  • Produce written content such as emails, newsletters, reports, web content, and/or presentations.
  • Assist with events, such as planning logistics, recruiting speakers, collecting registrations, and networking.
  • Perform research on alternative outlets for waste materials.
  • Enter data into appropriate platforms and analyze results to administer program deliverables and requirements.
  • Act as liaison with vendors, partners, customers, and other stakeholders.


What We Offer

This is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. 

What You Offer

You have a college degree and at least 2-3 years’ customer service experience. 1 years’ work experience in non-profit, environmental/sustainability, energy and/or waste field preferred. Excellence in Microsoft Office. Experience with Salesforce or other CRM platform preferred. Excellent written and verbal communication skills with the ability to work with both technical and non-technical partners. Accuracy and attention to detail required.

Must have strong organizational and time management skills with the ability to work independently and with minimal supervision. Must be able to work with multiple programs and deliverables in a collaborative environment.

About Us

The Center for EcoTechnology is a 501(c)(3) not-for-profit in Western Massachusetts with a regional footprint and a national influence. For 40 years, CET has helped people and businesses save energy and reduce waste. In 2016 we exceeded our three-year mission impact goals of helping 80,000 people save one million dollars and reducing their impact on the environment equal to taking 100,000 cars off the road and 40,000 homes off the grid for a year! We are passionate about our environmental mission and pride ourselves on offering innovative, practical and cost-effective solutions. CET is an equal opportunity employer and provider. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.

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  • Location
    Remote, Massachusetts
  • Department
    Program Operations
  • Employment Type
  • Minimum Experience